For emergencies, please call 112 which is the emergency phone number in Iceland. If you do not require an ambulance, you can also go directly the emergency units at the closest hospital which is Landspítali. You can find further information here.
If the electricity goes off, it might be because of a fuse. Please take a look at the fuse box which is located in every apartment near the front door. Click here to see a picture of the fuse box. Check if the fuse is down and keep in mind that if you are using [...]
No, you don't need to clean the apartment before you depart. The final cleaning is included in the price for the accommodation (36 EUR).
If you lock out in working hours we can open for you but outside of the working hours there is an additional fee for call-out. An additional fee is charged for lost keys.
Yes, extra toiletries are supplied upon request.
Please let us know if you notice anything that is broken or damaged in the apartment. It's very helpful to get a picture of the object as well.
Please don't hesitate to reach out to us if you have any maintenance issues in the apartment. We want to know if anything is not working properly in order to fix it.
Yes, the luggage storage is free of charge and is located in the basement. Please find further information in the email you received with the check-in information or contact us for more information.
Yes, it's no problem to issue an invoice for the reservation. Please send us the company details and note that the invoice is in EUR.